SSA Soft Survey Form

    Survey Questions:

    Question

    Strongly Agree

    Agree

    neutral

    Disagree

    Strong Disagree

    SSA Soft Development Team is well trained.

    Strongly Agree

    Somewhat Agree

    Neither Agree nor Disagree

    Somewhat Disagree

    Strongly Disagree

    SSA Soft Development Team is well supervised.

    Strongly Agree

    Somewhat Agree

    Neither Agree nor Disagree

    Somewhat Disagree

    Strongly Disagree

    SSA Soft Development Team adhere to professional standards of conduct.

    Strongly Agree

    Somewhat Agree

    Neither Agree nor Disagree

    Somewhat Disagree

    Strongly Disagree

    SSA Soft Development Team act in my best interest.

    Strongly Agree

    Somewhat Agree

    Neither Agree nor Disagree

    Somewhat Disagree

    Strongly Disagree

    Overall, I am satisfied with the SSA Soft services of Development Team.

    Strongly Agree

    Somewhat Agree

    Neither Agree nor Disagree

    Somewhat Disagree

    Strongly Disagree

    Overall, I am very satisfied with the way SSA Soft performed/is performing on this project.

    Strongly Agree

    Somewhat Agree

    Neither Agree nor Disagree

    Somewhat Disagree

    Strongly Disagree

    The SSA Soft account manager is knowledgeable and professional.

    Strongly Agree

    Somewhat Agree

    Neither Agree nor Disagree

    Somewhat Disagree

    Strongly Disagree

    The SSA Soft account manager is making a positive contribution to my business.

    Strongly Agree

    Somewhat Agree

    Neither Agree nor Disagree

    Somewhat Disagree

    Strongly Disagree

    The SSA Soft account manager responds to my inquiries in a timely manner.

    Strongly Agree

    Somewhat Agree

    Neither Agree nor Disagree

    Somewhat Disagree

    Strongly Disagree

    Overall, I am very satisfied with the SSA Soft account manager.

    Strongly Agree

    Somewhat Agree

    Neither Agree nor Disagree

    Somewhat Disagree

    Strongly Disagree

    SSA Soft understands the service needs of my organization.

    Strongly Agree

    Somewhat Agree

    Neither Agree nor Disagree

    Somewhat Disagree

    Strongly Disagree

    Suggestions for Improvement

    Overall, how satisfied are you with the amount of contact between you/your organization and SSA Soft’s service organization’s management?